Frequently Asked Questions
Everything you need to know about our luxury childrenswear collections.
What is the typical shipping timeframe for orders?
Standard orders are processed within 2-3 business days. Domestic shipping typically takes 3-7 business days, while international shipping can take 10-21 business days depending on the destination and customs clearance.
What is your return and exchange policy?
We accept returns and exchanges on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that sale items and personalized pieces are final sale and cannot be returned.
How do I ensure I select the correct size for my child?
Our clothing generally runs true to size. We provide a detailed size guide on each product page with measurements in both inches and centimeters to help you find the perfect fit for your little one.
Are your garments suitable for sensitive skin?
Yes, we prioritize high-quality fabrics such as organic cotton, fine linens, and soft silk blends. All materials are carefully selected to ensure they are gentle on delicate skin and comfortable for all-day wear.
Do you offer gift wrapping and personalized notes?
Absolutely. During checkout, you can select our signature gift wrapping option, which includes a luxury gift box and a hand-written note to make your gift extra special.
How should I care for my Petite Maison Kids garments?
To preserve the quality of our luxury apparel, we recommend hand washing or using a delicate machine cycle with cold water. Always air dry and use a cool iron if necessary, following the specific care label instructions.